Case Feed Layout Salesforce
Gain instant visibility into the timeline of a support case with a flexible feed based layout.
Case feed layout salesforce. How to record the emails sent with a custom email publisher 2 answers admin practice test need your help 8 answers using quick action to change the case owner is sending an email notification 9 answers control what object fields show on feed item created in case feed 1 answers activity actions missing on case lex strange anomaly 1 answers view more 12. Though we have include some email id in specify from address field in case feed page layout we want current logged in user s email id also to be shown in the list. I am working on trail head modules for case feed. This can either be accomplished by creating a new case owner.
Change owner publisher for new case feed layout. Currently page layouts for case feed users cannot be migrated using ant eclipse or change sets. Salesforce platform applications service support user experience. Salesforce stack exchange is a question and answer site for salesforce administrators implementation experts developers and anybody in between.
Been there done that. Need a tool to migrate around these layouts to other environments. View all docs. As part of the module the last unit is to add the feed view to the case page layout.
Currently solution of keeping a regular case page layout up to date and then cloning from that is painful. Adding a custom feed filter to the case layout page is the same as adding a standard feed filter to the case layout page. When i am trying to edit the page layout of case i find that the feed view is not available in the page layout section. After spring 14 release feed based page layouts is now generally available this is similar to case feed layout which has been available for a while and is now added to some standard objects and custom objects this feature is available for account contact lead opportunity and custom object records by creating feed based page layout.
It would be great to be able to change the owner of a case without having to go into the view case detail publisher within the new case feed. Feed based page layout has two separate views.